After-sales

Implementation of after-sales service, tailored to the customer.

Your after-sales service? Leave it to Brasport! Of course, to be successful, an enterprise such as this must be a joint endeavour. And because there is no such thing as one-size-fits-all, Brasport puts its expertise to work to bring you a “plug-and-play” solution that is exactly tailored to your requirements and your markets.

Brasport knows how much is at stake. Replacement straps are an integral part of a timepiece and also have a part to play in conveying your brand values. We operate behind the scenes as the service centre you’ve always imagined, and work directly with your subsidiaries and stores… to best serve your customers.







The three pillars of success

« Your » quality


  • Source from accredited suppliers.
  • Comply with approved specifications such as materials/colours.
  • Quality crafting and command of technical specificities in line with your standards.

« Our » service


  • Respect delivery times, from the supplier to the end customer.
  • Maintain a quality strap selection in-store.
  • Ensure a wide range of choices for the end customer.
  • Respond quickly and reliably to requests.

Monitoring


  • Increased revenues.
  • Reduced administrative costs.
  • Stock management at subsidiaries.
  • Detailed reporting: order-fill ratio and analysis of demand per geographic zone.

 

A three-stage process



1
Decentralise supply and after-sales service.



Brasport becomes your dedicated service centre.


2
Optimise order flow.



Brasport ultimately becomes the single reference point for your subsidiaries/stores.


3
Manage the supply process and define a marketing reference document.


You keep control of which products make up the assortment, based on your top-selling items.

 

 

Your Brasport After-sales Service centres